This M deals with the human issues that constitute a cornerstone in any firm
- Change; the ambiguous mission of change outlined
- Compensation; properly evaluating compensation methods
- Development; raising the standards of individuals
- Drive; leading, motivating and empowering individuals
- Human resources; managing human elements in operations
- Job; evaluation and design of jobs
- Performance management; creating and monitoring key measures
- Planning & scheduling; workforce proactive planning
- Teams; leading and changing teams